Gopinath, Santha. <br/><br/>
Customer satisfaction in the postal services / 
Santha Gopinath. 
 - New Delhi :  Cocept Publishing,  1980. 
 - 90p. ;  22cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>  Rs.45 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Postal services<br/> Consumer satisfaction <br/> Customer service <br/> Postal service--Employees.--India 
<br/><br/><label>Dewey Class. No.: </label>383